What is a Channel Manager and Should You Get One?

First of all, a Channel Manager normally refers to a software program that is installed on the internet that allows automatic inventory or room management for an accommodation provider such as hotels, motels, bed and breakfasts or apartment style complex across numerous internet accommodation portals and online travel agencies (OTA).

There are hundreds of internet accommodation portals and OTA’s who sell accommodation on behalf of the accommodation owner.  The Channel Management software takes the fuss out of everything by automatically communicating their room availability and pricing to these internet portals and OTA’s and then communicating back to the accommodation house that the room is sold.  

Gone are the days of logging into multiple internet accommodation portals and OTA’s to update and cancel your room availability. The Channel Manager does this all for you automatically and will automatically reduce availability based on bookings from accommodation portals and OTA’s.  The software allows you to receive bookings in advance up to 365 days in advance and automatically stops bookings being made from other internet accommodation portals and OTA’s when you are fully booked. 

This eliminates overbooking and allows you to manage many websites from one convenient location.  It is a marvellous as it allows the motel or hotel owner to manage their room inventory from anywhere in the world and you don’t even have to be at your property to receive bookings.

The Channel Management is a very beneficial type of program to have for the online entrepreneur with multiple accommodation business interests.  It can be something that is managed by the business owner or a task assigned to any employee.  The Channel Management can also be integrated with hotel management software that allows for a seamless end to end system.

E-Soft Hotel Channel Management System

Depending on the size of the accommodation house and the amount of business they do every accommodation provider utilizes a Channel Manager may saving the equivalent to full time employee. If you do not have a Channel Manager and want to complete with your competitors who have a Channel Manager it would be necessary to hiring at least one if not two persons to look after the room availability manually for the business.

Employing hotel channel management system, tools Health Fitness Articles, tips and tricks of the trade is eventually going to be necessary for each and every online accommodation entrepreneur that wants to enjoy a continued success with their internet interests.  It will become instrumental in keeping up with the competition because if they are running an accommodation house of any type a channel manager is essential otherwise your competition are going to steal your customers and reap the profit.

To find out more about E-Soft Hotel Channel Manager, Please visit us @ www.e-soft.my

How to Check In A Guest Less Than 1 Minute

Speed is king during check-in and check-out

Hotels are changing the way guests check in to their rooms, eliminating the traditional stop at the front desk to speed up, simplify and, in some cases, personalize the process.

When it comes to hotel guests check-in, efficiency defines everything. With the aid of E-Soft Hotel Management System in the hotel daily operation, the users are able to check-in a guest within 1 MINUTE!

Of course, other than Check in and Check Out, E-Soft Hotel Front Desk Management is also designed to handle various hotel operations including:

- Room Reservation

- Transactions & Payment

- Door Lock Integration

- Housekeeping

- Reporting

- Security

- Event Hall Function

The E-Soft Hotel Management System provide total solution for hospitality industry. 

E-Soft Hotel Management System is a user-friendly, uncluttered and compact Hotel Management Software that automates the operation and management of a hotel. It seamlessly integrates Reservations, Front Desk, Housekeeping functions on a single platform. An extensive variety of management reports can be generated from the system. 

E-Soft Hotel Management System integrate with hotel door lock to create guest card which will lead to more security and control of the hotel. The hotel guest card can also integrate to main door and lift access. In order to speed up the business procedure of check in guest, Mykad Reader and Passport Scanner have been deployed to read data directly from Mykad and passport.

To schedule a system demonstration or find out more about E-Soft Hotel Management System, contact us @ www.e-soft.my

Online Hotel Check in - Save Your Time With Self Check-in Kiosk Service

Kiosk self-check-in station becoming cool for the hotel industry. Gone are the times of the fixed sized kiosks that never work. Presently, most of the hotels that are focusing on customers' requests are permitted customers to examine themselves in and out by means of smooth advanced check-in stations that fit appropriate in with their cutting edge tasteful.

Hotel Self Check-In Kiosk

Do you want to prefer to use the check-in kiosk as an alternative to traditional Hotel front-desk service? Or rather totally automated substitutions of the standard check-in and service? As per guests demands self-check-in kiosk replace the traditional hotel front-desk check-ins. Through Online hotel check-in service, hotels can provide more visibility to their guests on their arrival as no one wants to stand in a queue at the front-desk after a long and hectic journey.


Before, most of the hotels expected that visitors would not know how to use a self-service check-in kiosk, would in any case require staff to help them. No, it is wrong; it will be only in that case when they don't design it properly. Almost everyone knows how to use a smart phone in this technical world. Not many, right? Also, on the off chance that you do know 1 or 2, then they're presumably the only ones that may experience difficulty utilizing a self-service station.

How you can enhance the customer's satisfaction with the help of self-service kiosk and how you can get benefits from using it? Here are some points -

1. Self check-in service saves time of the both guests as well as the hotel staff, and then they can have more focus on other activities.

2. Hotels can save costs on the staff, especially for the midnight arrivals of the customers.

3. No need to stand in a queue at the reception area, especially for those guests that are in a hurry.

4. Self service kiosk can help to increase the customer satisfaction and hotel efficiency when deployed well.

5. With the help of self-service kiosks, hotel guests can check-in, encode a physical key card, check-out and get a receipt; all without standing in line at the front-desk.


While some self-service kiosks are simply display machines, the hi-tech forms of self-service kiosks give a portion of the best computerized customer service in cutting edge business. Today's more modern kiosks coordinate advanced software with mobile application technology to accomplish a smooth and viable interface that advantages both clients and organizations.


To find out more about Hotel Front Desk Management System or Self Check-In Kiosk, visit us @ www.e-soft.my !

5 of the most tech-savvy hotels in the world

Here at E-Soft, we really love hotel management system. And we also love to travel. So we got to thinking about what a traveller really needs — whether that’s a cutting edge app or an ‘old’ favourite (we love you GPS); a hotel with the latest in tech wizardry, a nostalgic camping trip or perhaps, pre travel, a film binge to inspire you and get your trip-planning juices flowing. Sit back, relax, and enjoy our second in a five-part series on what we think really makes your travel experience a great one.

If you're not really into the whole rustic thing and you’re more about travelling in tech-savvy style — especially if business is driving your travel — this is the list for you. From Alma Barcelona to Yotel NYC, these are the hotels around the world leading the charge in digital innovation.

Pengheng Space Capsules Hotel in Shenzhen, China

This futuristic hotel has done away with earthlings all together – save the dude at the front desk — creating a hotel staffed almost entirely by robots. Decked out with space-themed mod furniture, blue LEDs and shiny metals — the low-cost (around $11 a night) hotel looks like the set of a sci-fi flick. The accommodations are in the style of your own private capsule, fit with tablets, Wi-Fi access and flat screen TVs.

Eccleston Square Hotel, London

The Eccleston Square Hotel may lie behind the doors of a striking 19th century Grade II listed Georgian façade, but don't let that fool you — this is one cutting-edge luxury boutique. If travelling has put your back out, you can enjoy a massage in bed, thanks to its built-in system. When showering, you can opt to switch the glass walls from transparent to opaque with the flip of a switch, before stepping onto heated bathroom and hallway floors once you're done. You can order room service off a personal, in-room tablet, and then when it comes time to brush your teeth, watch a sitcom with the anti-mist mirror's integrated LED television. So that’s pretty great.

Hotel 1000, Seattle, Washington

First up, the rooms are equipped with heat-detecting sensors, so the staff know when you’re in and out of your room. This means they’ll never disturb you when you're relaxing or using the complimentary lightning-fast fiber optic Internet to browse the net, or tend to important business. If that's not your jam — the hotel also has virtual golf on-site.

Yotel, New York City

Yotel is home to the (sort of) infamous Yobot — a 15-foot "friendly and efficient luggage-storing robot that does the hard work" for the hotel. Guests can control Yobot via a touch screen. There's automated check-in and checkout, silent in-cabin air conditioning units that are activated by motion sensor, convertible beds, and towels that can easily be reused thanks to heated drying racks. Technology, huh?

Alma Barcelona

Alma Barcelona is a luxury boutique hotel in — yep, you guessed it — Barcelona! It has 72 upscale rooms with flat-panel TVs and free Wi-Fi, an indoor pool (not really high-tech, but we'll take it) and high-tech design elements, like fingerprint swiping in place of room keys and a minimalist light-filled atrium.

If you have experienced with some of the most innovative property management system in the world, chances are you want to be doing so with the latest technologies.